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Unfortunately from Friday 10th March 2017 DVC has ceased trading. We would like to thank our customers for their support over the years. For a short time we may be able to offer limited technical support. Please email sales@dvctraining.co.uk and we will try to help where possible.

Problems playing DVC tutorials

A new version of Adobe Flash Player has been issued with tighter security controls. This now blocks playback of flash files stored on your computer and will only play flash files from the internet.

Problems playing our DVC tutorials

Affected - Premiere Pro CS4-CS6 tutorials, Adobe Encore tutorials, the Flash versions of the Grass Valley EDIUS 6 tutorials.

Our new tutorials in Premiere Pro CC and Grass Valley EDIUS 7 & 8 are not affected.

Our older tutorials were made using Adobe Encore's Flash output. In the years since they were made things have changed and Adobe Flash is being slowly "phased" out. In the latest update for Adobe Flash, available in September 2016, Adobe have changed Flash so that it will no longer play Flash files which are situated on your hard drive, which means our older tutorials will not work. You can fix this by telling your computer it is ok to play files from the place the tutorials are stored by using the following instructions:

  • Windows 8/10: Right-click on the Start menu and choose Control Panel. or ..
  • Windows 7: Left-click on the Start menu and choose Control Panel.
  • Make sure small icons is selected on the top-right.
  • Double-click on Flash Player (32-bit)
  • Click on the Advanced tab.
  • Click Trusted Location Settings.
  • Click Add.
  • Click Add Folder
  • Highlight the location of your DVC tutorials. If you have bought a DVC system and we have installed the tutorial for you this will normally be E:\Tutorials or sometimes F:\Tutorials, if youre playing the tutorial directly from the DVD drive then it will be K:\ . If you have just bought the tutorial and installed it yourself this will be wherever you decidec to install the tutorial.
  • Hit OK on the Browse for Folder window, then Confirm on the Add Site window
  • Hit Close on the Trusted Location Settings window and finally hit the x on the top right corner of the Flash Player Settings Manager window.
  • Close and re-open the tutorial and it should now play.

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